PROCESS AND PEOPLE
LEAN PROCESS IMPROVEMENT
Identifying and eliminating waste (non-value-added activities) in business processes to achieve higher quality, increased productivity, increased efficiency, improved customer interactions, staff satisfaction and speed.
Designing, planning and leading business change programmes; developing alignment and capability in sponsors and agents of change; using appropriate communication and involvement approaches and success measures.
Identifying development needs in individuals and organisations, designing and implementing appropriate development approaches.
CH-1211 Geneva 4
Phone : +41 (0)78 632 77 32 - Email : firstname.lastname@example.org